Talking about QuickBooks sync manager it is a tool that enables the users to sync their data of QuickBooks desktop with Intuit’s online server. But in some case the user might face issues with the QuickBooks sync manager error. Due to some reasons the QuickBooks sync manager might not work properly. This error can be seen due to damaged program files or the missing program files. To know more about QuickBooks sync manager not working issue, make sure to read this article till the end. Or the user can also contact our QuickBooks support professionals for any sort of assistance.

What causes QuickBooks sync manager error?

The user can end up in such an error due to the following reasons:

  • The very first reason can be if the program files are corrupted
  • Another reason can be if there are networking issues during data transfer
  • Also, lost program files can cause such an error
  • The user can face such an error if the firewall settings are not allowing the access to the main server

Read Also: How to Fix QuickBooks Error Code 3003?

Solutions for QuickBooks sync manager not working issue

Here are the steps that can be performed to fix the QuickBooks sync manager not working issue.

  • Configure intuit sync manager
    • The very first step is to open QuickBooks desktop application
    • Now, from the help menu, select manage data sync option
    • The next step is to reset the intuit sync manager
    • And then, click on reset data sync tab
    • The last step is to sign back into the sync manager with the right credentials
  • QuickBooks sync error 5_13944
    • In case intuit sync manager trusted certificate is not valid now, then:
      • The user should first move to C:\Program Data\Intuit\Sync manager in system and remove the file SBConnect.crt
      • The next step is to run the sync manager setup once again
      • Lastly, the user should reset the sync settings
    • Just in case there is an internal issue, then wait and try again later
  • QuickBooks sync manager error windows 10
    • To fix this, the user should retitle the sync manager folder name
    • After that, exit all company files from the QuickBooks software and also sync manager
    • The next step is to look for the sync manager folder and also change the name to the syncmanager.old
    • Make the new sync manager folder and also reopen the software and to sync the company data choose the sync now tab
  • QuickBooks 2014 sync manager error
    • The very first step is to try to open the company file and log out from QuickBooks
    • The user should then right click the sync manager icon, present in the system tray exit and click on exit sync manager
    • Once done with that look for the sync manager folder in the system and change the name to syncmanager.old
    • The last step is to restart the software and open the sync manager.
  • QuickBooks sync error code 17_7118
    • At first, the user should close the QuickBooks sync manger and right click the icon in the system tray
    • After that, log out of the company file in the QB and also close the application
    • The next step is to open QB software and not the company file
    • Once done with that, the user should download and install all the available updates for the software
    • After that check if the QuickBooks software has been updated to the latest release from help menu
    • Try to sync the essential data using the sync manager again


By now, we believe that you might be well versed with the steps to fix the QuickBooks sync manager error. Whereas, if the error continues to trouble you, then we are here to help you. You can consult our QuickBooks experts and certified professionals to fix the error for you. Feel free to contact us at 1-844-964-2960, if you are unable to tackle out the issue.